Our world is changing, our customers are becoming more and more demanding, so we have to evolve too in order to meet their requirements and still exist in the future.
Today, we have more and more specific requests for ISO 9001 certification and this element is also addressed by our prospects.
I therefore decided to turn this standard, often considered a constraint, into a real tool for progress for our company and our customers, ISO 9001 certification should not be for us an end in itself but rather a tool to carry out our quality policy based on continuous improvement and which aims at :
The implementation of this approach has resulted in concrete actions, at all levels of the company, aimed at :
As part of our approach, clear objectives have been set to improve our competitiveness and performance, increase customer satisfaction and ensure the quality and conformity of our products.
Actions, means and resources are implemented in order to try to get closer to the expected results and especially to improve our performance.
These actions include:
Convinced of the merits of the approach, by the interest that we can find in it internally and also by the advantages that our customers can see in it, I personally commit myself to provide the necessary means to Laurent DENHAUT, Quality Manager, to lead and improve our quality system.
I commit all staff members to participate collectively, to apply and to make the system live, that together we implement so that it remains perennial, permanently effective and understood by all.
The work is substantial but the stakes are high for the future of our society.
